1
Send the business code
Customers message your unique JOIN code to the Smart Queue WhatsApp number.
Modern Queue Management
Queue management for businesses that value customer time.
Let customers join through WhatsApp, receive accurate wait updates and track their turn without crowding your counter.
No App
Uses WhatsApp
30 Days
Free trial
Private
Live tracking
Product
A calmer queue for customers and staff.
Reduce repeated questions, missed turns and manual queue confusion with one connected customer flow.
1
Less counter crowding
Customers can track their turn without repeatedly asking staff.
2
Clear digital tokens
Replace paper slips and verbal updates with a structured queue flow.
3
Automatic updates
Keep customers informed during delays, pauses and queue changes.
How It Works
WhatsApp for customers. Dashboard for owners.
2
Choose a queue
They select the required service line and receive their digital token.
3
Track the wait
A private live page shows people ahead, ETA and current queue status.
4
Manage from dashboard
Owners call, complete, skip, pause, delay, close and reset queues.
Queue Cost Calculator
What are long waits costing your business?
Enter your daily customer numbers to estimate the revenue that may be at risk when people leave before being served.
Your Business Numbers
Adjust the estimate
Use realistic averages from a normal business day.
Average daily walk-in customer count.
101,000
Customers who leave without being served.
0 customers5.0% of daily customers
Average bill, fee, or service value.
₹
₹100₹50,000
Days when your business serves customers.
1 day31 days
Daily Customer Flow
Served versus leaving
95
Served per day
5
Leave per day
95.0% served5.0% leaving
Estimated Revenue at Risk
Calculated only from the numbers entered above.
Customers / month
130
Revenue / month
₹65,000
Estimated annual revenue at risk
₹7,80,000
Value of One More Customer
Serving 1 additional customer per business day
Monthly value
₹13,000
Annual value
₹1,56,000
This does not assume that Smart Queue recovers every customer. It only shows the value of serving one additional customer per business day.
Illustrative estimate based entirely on the values you enter. Actual business results may vary.
Create Your Free Smart QueueFeatures
Clear, practical queue controls.
Every feature is designed to reduce confusion and keep daily service operations moving.
WhatsApp joining
Customers join without downloading another app.
Accurate ETA
Wait estimates stay consistent across every queue surface.
Private live tracking
Only queue-relevant information appears on the live page.
Owner controls
Manage every important queue action from one dashboard.
Pause and delay tools
Handle interruptions without losing queue visibility.
Customer alerts
Send turn, near-turn, delay, completion and closure updates.
Business Fit
Built for service businesses with waiting customers.
Use Smart Queue at a clinic, salon, office, service desk, repair centre or customer counter.
Clinics
Salons
Hospitals
Repair Centers
Government Offices
Consultants
Retail Desks
Service Counters
Pricing
Choose the plan that matches your queue size.
Every plan includes a 30-day free trial.
Professional
For growing businesses managing several providers or counters.
₹5,999
/month
Up to 5 active queues
- Up to 5 queues or providers
- 30-day free trial
- Shared Smart Queue WhatsApp number
View all features
- Automated WhatsApp updates
- Your Turn alerts
- 2 People Ahead reminders
- Delay, completion and closure alerts
- Priority support
About Smart Queue
Make waiting more transparent.
Smart Queue helps service businesses reduce counter pressure, improve customer communication and manage walk-in traffic.
Customers know their token, people ahead and estimated wait. Owners retain full control when service conditions change.
FAQ
Common questions
Get Started
Make every waiting line easier to manage.
Start with WhatsApp joining, accurate ETA, private live tracking and complete owner dashboard control.